This intensive one-day course is aimed at those who already hold the ITIL v2 Foundation Certificate and provides candidates with a "fast track" to the ITIL v3 Foundation Certificate. By focusing on the new lifecycle approach to ITSM at the core of ITIL v3, plus the key differences with earlier ITIL versions, candidates will gain the knowledge necessary to take the ITIL v3 Foundation Bridging Certification Exam.

To make best use of the day, attendees must be prepared to spend some time before the course revising their knowledge of the ITIL v2 processes and functions. Help is given with this.
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