In May of 2007, the IT Infrastructure Library™ (ITIL®) released a new version, Version 3 (V3). The Foundation Level focuses on knowledge and comprehension to provide a good grounding in the key concept, terminology and processes of ITIL. It is worth 2 credits.

ITIL Foundation is an instructor-led course which :

• Provides a practical understanding of ITIL version 3 key concepts, principles, processes, and functions.
• Prepares students to pass the ITIL Foundation exam.

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