DIYmonde Solutions Inc. specializes in the production and licensing of IT Service Management training, consultancy and reference material for organizational and process improvement.

Training
Our Training is designed to help organizations understand service management concepts and put them into practice in their everyday work. Our Training products cover a wide range of educational courses but focus on accredited v2 and v3 ITSM Foundation and Service Manager's courses (or equivalent). They also include executive and general awareness sessions. If you are looking for above average training by above average trainers, look no further than ourselves or our delivery partners.

Consulting
Our Consulting services help organizations understand their current situation and plan and achieve service quality improvements. Consultancy and process improvement products include process definition and design workshops, specialized events leading to the definition and agreement of a Service Catalog, and a range of organizational and process maturity assessments.

Publications
DIYmonde also authors a variety of publications, including The Complete Guide to IT Service Management, a reference and revision guide for training and process improvement. DIYmonde Solutions has developed some of the best ITSM courseware and awareness sessions available today. Working with select delivery partners, DIYmonde Solutions has superior student certification rates for both the Service Manager and Foundation exams. Our Courseware is also available for licensing by training providers who would like to deliver world-class IT service management courses to their customers.